Sylverity Logo
SylverityRUO MATERIALS
  • Products
  • Request Quote
  • About
  • FAQ
  • Contact
Request Quote
Back to Home

Privacy Policy

Last Updated: March 26, 2026

Sylverity LLC collects the information necessary to respond to quote requests, provide documentation, coordinate orders, and maintain site operations.

1. Information We Collect

  • Contact details submitted through quote or support forms
  • Organization, department, and procurement context provided by the requester
  • Inquiry contents, requested compounds, and document requests submitted to our team
  • Basic analytics, browser, and device data used for site operation and security

2. How We Use Information

  • Respond to documentation and quote requests
  • Evaluate procurement fit and supply feasibility
  • Maintain order, customer, and communication records
  • Improve website security and usability

3. Email And Communications Handling

Quote and documentation requests may be transmitted through third-party email service providers and then reviewed by our team in business email systems. At launch, this may include providers used for transactional delivery and mailbox handling, such as Resend and Zoho Mail. Names, email addresses, organization names, departments, and procurement request details may appear in those systems when needed to respond to an inquiry or maintain a communication record.

We use this information for human review, customer support, procurement follow-up, operational recordkeeping, and fraud or abuse prevention. We do not sell this information or use quote-request content for unrelated advertising.

4. Sharing

We do not sell personal information. We may share information with service providers supporting hosting, email delivery, payment processing, shipping, or legal compliance.

5. Retention

Request and order records may be retained as needed for business, tax, compliance, and audit purposes.

6. Data Minimization And Access

We aim to limit access to inquiry and customer information to personnel and service providers with a legitimate business need. We recommend that requesters avoid including unnecessary personal, medical, or highly sensitive information in free-text form fields.

7. Contact

Questions about this policy can be sent to support@sylverity.com.

By using Sylverity, you acknowledge this policy and consent to the handling of information as described above.